Privacy Policy

3. Privacy Policy

Data Controller

Maison Lumain, [head office address], is responsible for processing personal data collected via the website maisonlumain.com.

Data Collected

When you browse and make purchases, we collect the following data: last name, first name, email address, postal address, phone number, order and payment data (processed securely by our provider Shopify).

Purposes of Processing

This data is used to:

  • Process and deliver your orders
  • Contact you if necessary regarding your order
  • Send you our newsletter, if you have explicitly consented to it
  • Improve our services and our website

Legal Basis

The processing of your data is based on the performance of the sales contract, your explicit consent (newsletter), or the legitimate interest of Maison Lumain to improve its service.

Newsletter and Consent (GDPR)

Subscription to our newsletter is based on explicit and voluntary consent (double opt-in): you will receive a confirmation email before any final subscription. You can unsubscribe at any time via the link in each email.

Retention Period

Your data is kept for the period necessary for the purposes for which it was collected, and in accordance with legal retention obligations (in particular accounting and tax).

Recipients of the Data

Your data may be transmitted to our technical service providers (Shopify, carriers, payment providers) strictly to the extent necessary for the performance of our services.

Your Rights

In accordance with Swiss data protection legislation (DPA) and, for residents of the European Union, the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your data. You can exercise these rights by contacting us at [contact email].

Cookies

The site uses technical cookies necessary for its operation, as well as, subject to your consent, audience measurement and personalization cookies. You can manage your preferences via the consent banner displayed during your first visit.

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