Terms and Conditions of Sale
2. General Terms and Conditions of Sale (GTC)
Article 1 — Purpose
These general terms and conditions of sale govern the contractual relationship between Maison Lumain and any person (hereinafter "the client") making a purchase on the maisonlumain.com website.
Article 2 — Products
Maison Lumain offers sunglasses for sale and, eventually, prescription eyewear frames. The essential characteristics of the products (materials, dimensions, price) are presented on each product page.
Article 3 — Prices
Prices are indicated in Swiss francs (CHF) and in the currencies corresponding to the European markets served, all taxes included. Maison Lumain reserves the right to modify its prices at any time, with products being invoiced based on the rates in effect at the time the order is confirmed.
Article 4 — Order
Any order placed on the website implies full and complete acceptance of these general terms and conditions of sale. A confirmation email is sent to the client after validation of the order and payment.
Article 5 — Payment
Payment is made online, at the time of order, via the payment methods offered on the site: [credit card / Twint / PayPal / other — to be confirmed]. Payment is secured by Shopify.
Article 6 — Delivery
Orders are shipped to [delivery zones: Switzerland and Europe — to be confirmed]. Delivery times indicated at the time of order are given as an estimate. Maison Lumain cannot be held responsible for delays due to events beyond its control (carrier strikes, customs, etc.).
Article 7 — Right of withdrawal and returns
In accordance with applicable law, the client has a period of [14 days — to be confirmed] from receipt of the product to exercise their right of withdrawal, without having to provide a reason. Products must be returned in their original condition, unworn, with all original accessories and packaging. Return costs are borne by [client / Maison Lumain — to be confirmed].
Article 8 — Warranty
Products sold by Maison Lumain benefit from the legal guarantees of conformity applicable in Switzerland and, for European clients, from the guarantees provided by European Union law.
Article 9 — Applicable law and disputes
These general terms and conditions of sale are subject to Swiss law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, the courts of Maison Lumain's registered office will have sole jurisdiction, subject to the mandatory provisions applicable to European consumers.
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